Blue Matrix Services offers comprehensive inbound call centre services such as
What We Offer :At Blue Matrix, we serve our customers with top-notch outbound call centre services and our proficiency has earned great value. Our outbound BPO services have functioned as extensions of our customer companies and produced remarkable results.
Blue Matrix Services outbound call centre solutions include
TPV is a process of getting an independent party to verify if the customer is actually requesting a change or ordering a new service or product. By putting the customer on the phone (usually via transfer or 3-way call) TPV provider asks a customer for his identity, that he is an authorized decision maker and to confirm his order.
Blue Matrix allows companies to prove that a consumer agreed to almost any kind of sale or other transaction, using either email or telephone or both, and obtain a legally binding instrument in the process.
The data verification service is a process in which the gathered data is verified for authenticity and quality check. We can adapt to any quality check parameters like 100% quality checks or Random sampling or periodic QA audits. During the process of data verification, data extraction can also be performed. The additional information gathered during data verification process can be used as extracted data. We can perform data extraction service as a separate activity. Being a data services outsourcing company, Blue Matrix offers professional data verification & extraction services to any Global business.
At Blue Matrix, Data Verification and Extraction Outsourcing services include the followingEvery business and every industry relies on customers and clients to grow and prosper. This is why maintaining their loyalty and satisfaction is imperative, and one of the easiest and most successful ways of doing this is by being available for them whenever they need it.
With our effective and professional live phone answering service, you can ensure your customers will always get to talk to a real person, even if you aren’t available. We will be the voice of your company, providing the assistance and support your customers are looking for, and passing on all their details directly to you so that you don’t lose any business by not being available.
Our live phone answering specialists are locally based right here in India, and professionally trained in customer service and business support. We have partnered with a diverse range of business and industries to provide an effective and affordable phone answering service for round the clock customer support.
When you sign up to our service, you can choose to use your existing phone number which we will then redirect to our call specialists, or one of our provided local numbers which you can list as your official business support line. Our flexible service is tailored to your business and needs, with a customised greeting, virtual system and call handling process so you can decide exactly how every call is answered and directed.
Blue Matrix Services Technical Help Desk call centre services include